Frequently Asked Questions
Are the cars inspected before shipping?
Absolutely. Every car undergoes a comprehensive inspection to ensure that the actual specifications align seamlessly with those outlined in the specification sheet. Trust in the quality and accuracy of your chosen vehicle with our thorough inspection process.
How can I purchase a car from vzonejapan.com?
To make a car purchase, you'll need to complete a quick registration process. Once registered, you'll gain access to our diverse inventory, allowing you to choose and buy the car of your choice effortlessly.
How soon can I expect to receive my purchased vehicle?
There are no hidden fees or charges for our customers. Simply sign up, and your car will be on its way. No delays, no extra costs—just a straightforward process to get you behind the wheel of your chosen vehicle promptly.
Is it possible to cancel my purchase order?
While cancellation is an option, it's important to note that cancelling an order may necessitate the resale of the car through an auction or alternative means. In such cases, the cancellation incurs additional costs, including the outstanding balance and associated expenses.
What is the scope of your used car inventory, and how many cars are available through auctions?
Our regular inventory typically boasts over a thousand high-quality used cars. Additionally, we extend your options with weekly access to approximately 150,000 cars from various online auctions we participate in. With 2 to 3 RORO Ships and 4 to 5 Container Shipments each month, we ensure a wide selection for our customers.
